Privacy Policy
Last updated: Jan 10, 2026
At softclave, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our platform to buy and sell software licenses and digital products.
1. Information We Collect
Personal Information
When you create an account, make a purchase, or list software for sale, we collect information you provide directly, including:
- Name and email address
- Account credentials
- Payment and billing information
- License keys and purchase history
- Communications you send to us
Automatically Collected Information
When you access our platform, we automatically collect certain information, including your IP address, browser type, device information, pages viewed, time spent on pages, and referring URLs. We use cookies and similar technologies for this purpose.
2. How We Use Your Information
We use the information we collect to:
- Process transactions and deliver software licenses
- Manage your account and provide customer support
- Send transactional emails, updates, and marketing communications (with your consent)
- Improve our platform, services, and user experience
- Detect, prevent, and address technical issues or fraud
- Comply with legal obligations
3. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Payment processors, hosting providers, analytics services, and other vendors that help us operate our platform
- Legal Requirements: When required by law, regulation, legal process, or governmental request
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- With Your Consent: Any other purpose we disclose to you with your permission
4. Data Security
We implement industry-standard security measures to protect your personal information, including encryption, secure socket layer (SSL) technology, and access controls. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide services, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed, we securely delete or anonymize it.
6. Your Rights
Depending on your location, you may have the right to:
- Access, update, or delete your personal information
- Object to or restrict certain processing of your data
- Request a copy of your data in a portable format
- Withdraw consent for marketing communications
- Lodge a complaint with a data protection authority
To exercise these rights, please contact us at lizard007007@gmail.com.
7. Cookies
We use cookies and similar tracking technologies to enhance your experience. You can control cookie preferences through your browser settings. For more details, please see our Cookie Policy.
8. Third-Party Links
Our platform may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before providing any personal information.
9. Children's Privacy
Our platform is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have inadvertently collected such information, we will take steps to delete it.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date. We encourage you to review this policy periodically.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
softclave
Email: lizard007007@gmail.com