Refund Policy
Last updated: Jan 15, 2026
All Sales Are Final
softclave does not provide refunds for any purchases made on our platform. All sales are final and non-refundable.
1. No Refunds
By making a purchase on softclave, you acknowledge and agree that all sales are final. We do not offer refunds, exchanges, or credits for any software licenses, digital products, or services purchased through our platform.
2. Digital Products
All products sold on softclave are digital in nature. Once a software license or digital product has been delivered to you, it cannot be returned. This policy applies regardless of whether the product has been downloaded, installed, or used.
3. Before You Purchase
We strongly encourage you to:
- Carefully review product descriptions, features, and system requirements before making a purchase
- Ensure the software is compatible with your system and meets your needs
- Contact the seller or our support team if you have any questions about a product before purchasing
4. Defective or Non-Delivered Products
If you experience issues with product delivery or receive a defective license key, please contact our support team immediately at lizard007007@gmail.com. We will work with you to resolve the issue, which may include providing a replacement license key or alternative solution.
5. Chargebacks and Disputes
Initiating a chargeback or payment dispute for a purchase made on softclave in violation of this refund policy may result in the suspension or termination of your account.
6. Changes to This Policy
We may update this Refund Policy from time to time. We will notify you of material changes by posting the updated policy on this page and updating the "Last updated" date.
7. Contact Us
If you have any questions about this Refund Policy, please contact us:
softclave
Email: lizard007007@gmail.com